Nearly 400,000 vehicles are urgently recalled! Shenzhen people speed self-examination

recent days

The General Administration of Market Supervision issued

The new issue of automobile product recall notice

This issue involves Mercedes-Benz, BMW and Polar Star.

Shenzhen people check themselves quickly!

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01

run quickly

Recall some imported and domestic cars

Recently, Mercedes-Benz (China) Automobile Sales Co., Ltd. and Beijing Benz Automobile Co., Ltd. decided to recall the following vehicles.

I Mercedes-Benz (China) Automobile Sales Co., Ltd.

Since March 29, 2024, some imported GLE SUV and GLS SUV vehicles with production dates from July 5, 2018 to November 2, 2023 have been recalled, totaling 60,470 vehicles.

Second, Beijing Benz Automobile Co., Ltd.

Since August 9, 2024, some C-class, E-class and GLK vehicles with production dates from December 2, 2010 to October 31, 2014 have been recalled, totaling 204,255 vehicles.

3. Mercedes-Benz (China) Automobile Sales Co., Ltd. and Beijing Benz Automobile Co., Ltd.

Since April 17, 2024, some imported C-class, S-class, EQE, SL and domestic C-class and GLC SUV with production dates from February 6, 2023 to October 13, 2023 have been recalled, totaling 94,574 vehicles.

Reason for recall

Some vehicles within the scope of this recall (1) may turn off during driving due to the software development deviation of the gearbox control unit, and there are potential safety hazards under the specific conditions that the driver lightly steps on the brake pedal and the automatic gearbox is lowered from the 7th gear to the 6th gear.

For some vehicles within the scope of this recall (2), the factory assembled 12V batteries may have electrolyte oozing from the vicinity of the pole after long-term use. In extreme cases, the battery sensor is damaged, and the condensed water in the air penetrates into the battery sensor, causing corrosion or even short circuit, which may cause fire risk.

Due to the welding process deviation of 80A fuses of some vehicles within the scope of this recall (III), the connection of fuses may be interrupted or the current required for fusing may be too high, resulting in the failure of related systems, the vehicles may lose power, the restraint system and instrument display may be affected, and there are potential safety hazards. In addition, the risk of fire is not ruled out.

Disposal measures

For vehicles within the recall range (1), Mercedes-Benz (China) Automobile Sales Co., Ltd. will upgrade the gearbox control unit software for vehicles within the recall range free of charge through authorized dealers of Mercedes-Benz, so as to eliminate potential safety hazards.

For vehicles within the scope of recall (2), Beijing Benz Automobile Co., Ltd. will replace the factory-assembled batteries still in use on the current vehicles free of charge through Mercedes-Benz authorized dealers. At the same time, overhaul the battery wiring harness and battery sensor of the vehicle, and replace them if there are corrosion traces to eliminate potential safety hazards.

For the vehicles within the recall scope (3), Mercedes-Benz (China) Automobile Sales Co., Ltd. and Beijing Benz Automobile Co., Ltd. will replace the affected fuse boxes for the vehicles within the recall scope free of charge through Mercedes-Benz authorized dealers to eliminate potential safety hazards.

Recall contact instructions

Mercedes-Benz (China) Automobile Sales Co., Ltd. and/or Beijing Benz Automobile Co., Ltd. will notify the relevant users of the recall by registered mail. Users can call the service hotline: 400-818-1188 through landline or mobile phone for consultation (service time is 24 hours a day from Monday to Sunday).

02

BMW

Recall some imported and domestic cars

Recently, BMW (China) Automobile Trading Co., Ltd. and BMW Brilliance Automobile Co., Ltd. decided to recall the following vehicles.

I. BMW (China) Automobile Trading Co., Ltd.

Since March 29th, 2024, a total of 20 imported XM cars with production dates from October 5th, 2023 to November 7th, 2023 have been recalled.

2. BMW Brilliance Automobile Co., Ltd. and BMW (China) Automobile Trading Co., Ltd.

From September 1, 2024, some domestic X1 vehicles with production dates from April 13, 2023 to December 12, 2023 were recalled, totaling 13,569 vehicles; A total of 97 domestic X5 cars were produced from August 17th, 2023 to November 15th, 2023. Recall some imported X5M cars with production date from March 16, 2023 to July 26, 2023, totaling 166 units; A total of 70 X6M cars were imported from March 23rd, 2023 to July 25th, 2023. A total of 1,240 X6 cars were imported from February 23rd, 2023 to November 23rd, 2023. A total of 9,504 X7 cars were imported from July 14th, 2022 to August 2nd, 2023. A total of 100 XM cars were imported from December 8, 2022 to July 18, 2023; A total of 14,174 7-series cars were imported from June 13th, 2022 to October 5th, 2023.

Reason for recall

Due to production and assembly reasons, the tailgate cover and tailgate holder may peel off at one or more bonding points for some vehicles within the scope of this recall. In extreme cases, the tailgate cover may be separated from the vehicle, posing a danger to other road users and posing a safety hazard.

Due to manufacturing reasons, the electric signal of the motor position sensor of the integrated brake booster (DSCi) is disturbed for the vehicles within the recall scope (II), which may cause DSCi to fail to provide auxiliary braking, affect the functions of anti-lock braking system (ABS) and dynamic stability control system (DSC), and have potential safety hazards.

Disposal measures

For the vehicles within the recall range (1), BMW (China) Automobile Trading Co., Ltd. will check the tailgate cover for the vehicles within the recall range free of charge, and replace them if they do not meet the requirements, so as to eliminate potential safety hazards.

For the vehicles within the recall scope (2), BMW Brilliance Automobile Co., Ltd. and BMW (China) Automobile Trading Co., Ltd. will replace the integrated brake booster for the vehicles within the recall scope free of charge to eliminate potential safety hazards.

Recall contact instructions

BMW Brilliance Automobile Co., Ltd. and BMW (China) Automobile Trading Co., Ltd. will notify relevant users by registered mail, interconnected driving messages and other forms. Users can call BMW’s after-sales service hotline: 400-800-6666 (fixed line or mobile phone) to learn more about the recall.

03

Polar star

Recall some polar star 4 pure electric vehicles

Polar Star Automobile Sales Co., Ltd. decided to recall some domestic polar star 4 pure electric vehicles from November 29, 2023 to February 1, 2024, totaling 1,867 vehicles.

　

Reason for recall

Some vehicles within the scope of this recall may trigger the brake control degradation due to the software problems of the brake controller, resulting in the failure of braking electronic power assistance and other functions, weakened braking efficiency, and potential safety hazards.

Disposal measures

If the user encounters the fault of the braking system indicated by the vehicle instrument, it is suggested to keep the vehicle at a safe distance and increase the brake pedal force when braking.

Polar Star Automobile Sales Co., Ltd. will upgrade the software for vehicles within the recall range free of charge through OTA technology; For vehicles that cannot be upgraded through OTA technology, Polar Star Automobile Sales Co., Ltd. will take the initiative to contact relevant users to upgrade the vehicles for free to eliminate potential safety hazards.

Recall contact instructions

Polar Star Automobile Sales Co., Ltd. will send a letter to relevant users about the recall by registered mail. After the recall begins, the polar star automobile user support center will take the initiative to contact the relevant car owners to arrange the recall. Users can call the polar star user support hotline: 4006171017 through mobile phones and fixed telephones for consultation.

There are thousands of roads, and travel safety is the first!

Recall is related to safety.

I suggest you check yourself as soon as possible.

Eliminate potential safety hazards in time

Sources of information: Shenzhen market supervision, Shenzhen big event.

Overall integration: Luohu release

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