State Bureau launches new electronic tax bureau and digital invoice technology and application visual question answering.

In order to further promote the function of the new electronic tax bureau and enhance the taxpayer’s digital tax payment ability, the State Bureau hosted the new electronic tax bureau of the Provincial Bureau and the visual Q&A on the technology and application of digital invoices (No.179). Answering questions focuses on the interpretation of urban land use tax policy, the declaration process, the issuance of digital invoices, etc., combined with high-frequency questions on-site answering questions, to help taxpayers accurately grasp the electronic tax process. In the visual Q&A, the concepts, characteristics, declaration points, taxation scope and tax rate standards of property tax and urban land use tax were explained respectively, and high-frequency questions were answered. At the same time, the operation steps, declaration process, query and correction of declaration details, and how to issue digital blue-ink invoices and red-ink invoices are introduced and demonstrated in detail.

The visual Q&A had a total of 1,648 viewers, and received more than 6,400 likes during the Q&A period, and received 33 questions from taxpayers, including 27 from the anchor online and 33 from the Q&A assistant. The overall response of the visual Q&A was good, and 16 comments were received from taxpayers, such as "I hope to explain it for a long time", "The teachers made it very clear" and "I finally understood it thoroughly", which highly praised the clarity of policy interpretation and the practicality of operational guidelines.

The tax service center of the State Bureau will continue to be guided by the needs of taxpayers and payers, deepen the electronic tax service, and help optimize the tax business environment. The first is continuous promotion. Through the combination of online and offline, special training will be carried out to expand the awareness and utilization rate of the new electronic tax bureau and digital invoices. The second is service upgrade. Through the 12366 "reverse pull-up" operation, more high-frequency services can be guided face to face online. The third is feedback closed loop. Improve the taxpayer’s demand response mechanism, collect relevant questions and bring them into the feedback range of system optimization. In the next step, the tax and fee service center of the State Bureau will continue to optimize the "office-inquiry collaboration" service, and closely focus on the needs of taxpayers through online visual Q&A, offline training and accurate push mechanism to help taxpayers pay taxes efficiently. (Text/Aba Prefecture Taxation Bureau)